Leave Your Old Habits at the Door

by Jesse Olsen 13. July 2012 12:51

I’ve been a Business Development Rep with Voalte for almost six months now. I recently earned my MBA in healthcare administration, but I wasn’t quite ready to find a “desk job.” I took the position with Voalte with excitement and a positive outlook of working for such a young and innovative company. The last six months have flown by and I still cannot believe how much new information my 31 year-old brain has been able to retain. I’ve always wanted to get into healthcare, but I had a hard time taking the leap from the consumer electronics industry.

I also always considered myself a talented salesperson. Do not take this as me gloating, but I’ve always found success in anything that I was selling or managing. But when I started with Voalte, I had to leave all of my old habits at the door. I needed a clean start. Not an easy feat for someone who’s been exposed to sales for quite some time. No longer would I be conducting the same, boring sales processes. Rather I would be entering the complex world of working with hospitals. Not to mention being able to experience first hand the difference our solution has on the industry.

Since I began, I’ve learned just how complex the inner workings of a hospital can be. No two hospitals are alike, yet it seems that we find many of the same communication difficulties at every organization.

Thus far, my development process has kept my responsibilities limited to our office environment. I’ve been on countless conference calls and online meetings, but I have yet to travel outside of the pink and green walls of Voalte…until this week. This week,  I'm taking a weeklong excursion with our VP of Innovation to the great Northeast Region of the United States to visit several hospitals. While this isn’t my first business trip by any means, it is my first with Voalte, and my first visiting hospitals that are not current customers.

I’m not only excited about visiting various hospitals, but also about interacting with the staff first hand, getting a better understanding of what they struggle with on a daily basis and most importantly seeing and learning how Voalte is helping to not only improve their world, but also that of their patients.  I’m also very excited about sharing my new outlook with all of you once I return. Stay tuned for part two of my blog…


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