Huntington Memorial Hospital Assists Nurses with Alarm Overload

Voalté iPhone application improves critical communication at point-of-care

Cutting edge technology is now increasing the efficiency of nurses at Huntington Hospital in Pasadena, Calif. Nurses and other point of care workers are now able to receive all of their voice, alarm, and text messages on their iPhones, thanks to Voalté’s first-of-its-kind healthcare application.

“Our nurses were carrying hospital provided pagers, wireless phones, separate pagers designed to alert them of critical patient alarms….there were too many bells and beeps requiring attention, not to mention their pockets were literally overflowing with electronic devices,” said Ron Rutherford RN, Huntington’s director of informatics.

Huntington is the first hospital on the West Coast to install the Voalté One. The test run elicited immediate and direct feedback from nurses who worked closely with the Voalté team, confirming how easily staff adapted to using the Voalté iPhones.

The nurses lauded the noise-reduction factor along with the convenience of carrying one device rather than several. Texting another nurse was noted to be much easier than roaming from room to room or having them paged overhead, and they found that is was far less disrupting to the patients they cared for.

"We were all very impressed with how the Voalté phones improved communication on our unit,” said Eunie Lee, RN. “With voice capability, prioritized alarm alerts, and text messages all available on one device, it has streamlined and simplified communication between staff members. Voalté allows us to focus on nursing care with fewer interruptions. It has been a great asset to our unit."

“The bottom line is that anything that relieves nurses of non-clinical duties frees them up for bedside care. The decision to bring Voalté One to our nursing staff not only underscores Huntington’s dedication to quality patient care, but also its reputation as an early adopter when it comes to breakthrough technology,” said Rutherford.

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