The One Solution for Caregivers
Hospital communication can be a jumble of messages, delivered through different media. The result can cause communication to overlap, be repetitive and often cause confusion.
Voalté (Voice, Alarm and Text) is here to save the day by offering caregivers a new and exciting way to communicate. Voalté One for the iPhone was specifically developed with the mobile caregiver in mind.
There’s no longer a need to juggle multiple devices or waste time tracking down people you need to share or receive critical patient information with. Voalté One for the iPhone combines all point-of-care communication in one intuitive, user-friendly device.
Fast, effective, unified communication is more important in today’s healthcare environment than ever before. The increasing shortage of nurses and caregivers and the growing demand of an aging population make it critical that communication is as streamlined and effective as possible. When seconds make a difference, there’s no room for second-best solutions. Voalté One is the solution.
From Set-Up to Ongoing Support
Before iPhones are issued to your caregivers, Voalté conducts a thorough assessment of your facility and its existing communications networks and needs. This consultation, the installation of the Voalté One infrastructure, in conjunction with your systems, and 24/7 remote monitoring and support are all provided by the Voalté team.
The result is an ongoing, unified communications solution that facilitates phone calls across the hospital VoIP system, enables text messaging via the user directory, and ensures user-friendly alarm management. With Voalté, caregivers can receive and respond to alarms dispatched by over 200 hospital systems and devices — optimizing workflow and improving patient satisfaction and safety. Hospitals can easily add additional applications to customize Voalté One to the needs of their individual departments and caregivers.
Voalté One Features
- Utilize one device for voice calls, alarms and text messages
- Eliminate monthly cellular plans by using hospital WiFi
- Integrate with hospital PBX to allow communication with outside parties
- Manage multiple text message conversations
- Take advantage of pre-populated “quick messages”
- Receive text message delivery confirmation
- Improve response time to critical alarms and eliminate wasted time on false alarms with custom alarm schemes that quickly display priority
- Receive and respond to alarms
- Log and retrieve all alarm, phone and text message data for accountability
- Integrate alarms via SMTP and/or WCTP
- Increase patient response time with one touch call-back to nurse call alarms
- Utilize the flexible platform with the addition of third-party iPhone applications and future Voalté applications
- Add commonly contacted Voalté users to “Favorites”
- Save non-Voalté users to “My Contacts” directory
- Enhance end-user experience with Call Rescue, a one-of-a-kind notification systems that informs non-Voalté users WiFi connection is being re-established
- Identify user availability status through visual directory and presence indicator
- Enable non-mobile Voalté users to communicate with mobile users via Voalté Messenger, a desktop messaging system
- Increase protection with custom, anti-shock case
- Personalized profiles allow for permanent extension assignment, viewing preferences, favorites, and personal contacts, as well as “quick messages” for quick and efficient texting
 |