As the only not-for-profit health system based in Idaho, St. Luke’s Health System is dedicated to “Improving the health of people in the community.” Named one of America’s Top 15 Health Systems by Truven Health Analytics for four consecutive years, St. Luke’s not only plays an important role in the lives of Idahoans, but also ranks among the country’s most prestigious healthcare industry leaders.
Like most leading health systems, St. Luke’s recognizes the significance of care team coordination and collaboration in providing exceptional patient care. That’s why when a team of IT, Nursing and Physician leaders recently sought a unified communication solution to connect caregivers across eight hospitals and multiple medical facilities, it conducted an exhaustive review of available solutions. Ultimately, the team chose Voalte Platform, the number-one secure communications platform as ranked by KLAS.
Doug Lyon, IT Director of Unified Communications, explained, “We chose Voalte as our clinical communication provider based on the company’s extensive experience with large, multi-site smartphone deployments and its track record in the marketplace. Standardizing communication across the organization is integral to our mission of improving the health of people in the communities we serve.”
More and more, health systems like St. Luke’s are concluding that Voalte Platform is the only smartphone-based solution that integrates with complex hospital systems and scales across geographically dispersed facilities. It’s clear that healthcare organizations require their communication solutions to do much more than secure texting.
For a safer environment with more efficient workflows, healthcare organizations also need:
- A unified, dynamic directory that connects all staff, system-wide.
- Instant access to important information and resources.
- Ability to send alarm and alert notifications directly to the appropriate caregiver.
- More time for physicians and nurses to focus on patient care.
- System-wide standardization of processes.
Equally as important is selecting a company like Voalte that has the experience of successfully deploying tens of thousands more smartphones in health systems across the United States than any other provider of smartphone communication solutions.
We look forward to helping St. Luke’s in its strategic initiative to better meet patients’ needs and improve outcomes. With Voalte Platform connecting the entire health system, physicians, nurses and staff can focus more on patient care and patient safety, and spend less time searching for the person or information they need.
Sean Friel is Sr. VP of Sales and Marketing at Voalte.