Recently I was given the opportunity to travel to California and engage in an onsite meeting. We met with an organization that was seeking out a communications platform to accommodate their new medical campus. Aside from the traditional pink pants buzz, our presence created an overwhelming sense of optimism. After years of handling unintelligent legacy devices, a brief exposure to innovation opened their eyes and left them with a trending notion: change is coming.
The 3 most talked about features included:
1. Texting – Blown away by the increased functionality and customization, nurses immediately gravitated to the personalized texting feature. They understood what texting provided and how it could help improve workflow efficiency.
2. No Alarm Fatigue – Due to the immense call volume per shift, nurses were cringing at the sound of their phone. A phone call for something as simple as ice-chips? Not anymore. Voalte eliminates 80% of ringing phones, decreases alarm fatigue, and helps streamline communication. Consequently, we have happy nurses and an overall positive end-user experience.
3. One Device – With a legacy phone dangling from her neck, and a “Batman Utility Belt” full of pagers, we bumped into a nurse that set a new Voalte record for devices carried (6). With Voalte, caregivers can shed some device weight with a solution that eliminates excess pagers and phones.
Not only did caregivers embrace the functionality, they also understood the BIG picture. Healthcare is a constantly evolving, ever-changing field. By integrating with Voalte, hospitals are provided with a communication platform that can expand to meet
their needs. Overall, our visit opened their eyes to innovation, making a lasting impression upon their staff members with thoughts of pink on their mind…