At last month’s WWDC, Apple announced some key developer-related features that are coming in iOS 10. Craig Federighi, Apple’s Sr. VP of Software Engineering, called the latest changes in the operating system for iPhones and iPads, “the biggest iOS release ever for our users.”
We’re looking forward to widget enhancements, better user notifications and voicemail transcription. There’s also a speech recognition upgrade that gives developers the ability to connect Siri to third-party apps, providing fast and accurate results that are delivered to users transparently. All these new features have potential use cases for healthcare, but the CallKit framework, which lets VoIP apps integrate with the iPhone user interface, is especially exciting for Voalte and our customers.
Working with Apple, we plan to integrate with CallKit to give Voalte One™ customers the same great native calling experience they enjoy on their personal iPhones. Today, VoIP calls arrive as a simple notification or vibration. Users must swipe to enter the Voalte One app before they can begin speaking. By contrast, on iOS 10, calls made on Voalte One will be known to the iOS system and will include all the same native functionality, elevating Voalte One to a “first-party” calling experience.
Integrating with CallKit will enable us to include features such as full-screen call notification, slide to answer, Caller ID, multiple vibrations for incoming calls, and Accept and Decline options. Users will experience fewer missed calls, and will benefit from the consistent user interface they are familiar with on their personal iPhones.
For hospitals that depend on Voalte for care team communication, the good news out of this year’s WWDC is that Apple continues to focus on improvements that make the iPhone more efficient in the healthcare enterprise.
Alex Brown is Director of Strategy at Voalte.