Being new into the mobile communications segment of Healthcare, I am astonished at how many people still think that a phone is just a phone and nothing more. There are many different clinical communication devices out there but they tend to be bigger and bulkier products that, most often than not, have small screens or tend to not provide an ease of use model, which seems to be sought after most.
What I love about our Voalte Solution is that it’s more than just a phone – it’s a handheld computer. The ability to incorporate the three foundations of communication on one device: voice, alarms and alerts, and secure text message is critical to the clinical workflow process. Not to mention the ability to securely install other medical related applications that can enhance the clinicians daily work model.
I can’t tell you how many people are excited for a slimmer, more advanced solution. Today, there are so many hospitals actively looking for a new solution that can improve patient satisfaction scores, reduce noise in the work place, and that is durable. It’s great when you have a device that offers all of these components.
In my past six months with Voalte, I have had the chance to close two opportunities. One of these two has tried using multiple devices: pagers, BlackBerry’s, and SpectraLink’s. To date, they have had little to no success with any one of them. I do know they are ecstatic to finally have one device that will enhance their workflow and improve their patient satisfaction scores and patient response times. What a great feeling when your customer tells you, “We can’t wait to start using Voalte!”