Today KLAS named Voalte the 2017 Category Leader in the Best in KLAS: Software & Services report for Secure Communications Platform. Compiled by independent researchers who collect feedback directly from healthcare providers, the Best in KLAS report is known in the healthcare industry as an accurate and impartial ranking of vendor performance. On behalf of the Voalte team, I’m proud and humbled to receive this award, which reflects our leadership in both the quality of our people and the advanced capabilities of our solutions.
First, let me touch on the Voalte team. I am amazed by and deeply appreciative of our team’s dedication to doing whatever is necessary to deliver great outcomes for our customers. We create solutions that help care teams take care of others, so it’s a big responsibility to make sure those tools truly improve the way caregivers work, are highly reliable and make it easier for them do their jobs. Because we take seriously our goal to delight our customers, I’m grateful to see that our customers recognize the value we provide and our dedication to helping them improve outcomes.
It’s also gratifying to be recognized for having the leading solution in such a fast-moving growth market. As many hospitals enter the post-EMR implementation phase, and legacy phones continue to be phased out at the point of care, nurse communication is the technology with the most growth potential in 2017, according to a recent article in Healthcare IT News. At this exciting time in the market, we’re thrilled to be leading the way with solutions and services that answer the pressing need for more effective communication technology.
Consider just a handful of quotes from Voalte customers as told to KLAS researchers:
“Voalte One has allowed us to manage our secure messaging because our staff all want to use it. That is the biggest concern for a lot of organizations wanting to use secure messaging or really any technology; they want to make sure that they are actually going to use the product, but that isn’t a concern for us. We adopted Voalte One really quickly, and now I am not sure that we could ever go back.”
“As a patient is preparing to move, we can message different people to let them know. We gained efficiency in being able to proactively plan for patients’ needs. We have received our money’s worth ten times over. The payback has been incredible. Voalte’s service is great, and the actual equipment is durable.”
“Voalte One continues to be a phenomenal, very important part of our communications infrastructure.”
“We quickly went from thinking we didn’t need Voalte Me to not being able to live without it. This system is what we use to communicate. It is as essential as a microwave oven. It is good, reliable, efficient, and noninvasive.”
From numerous interviews with customers to in-depth market analyses and competitor comparisons, KLAS performs a valuable service by giving us insightful feedback so we can evaluate how we’re performing for our customers and improving healthcare communication. Our team takes this feedback seriously and uses it as a key planning input as we work to continually improve our solution and organization.
KLAS also recognizes the role partnerships play in the complex technology integrations that are crucial to every health IT project.
The Secure Communication 2016 KLAS report cited Voalte’s “ability to quickly and easily build indispensable interfaces through a partnership with Connexall for alarms and nurse call systems.” Together with Connexall, the Best in KLAS Category Leader in Alarm Management, we provide a collaborative solution to improve patient safety by reducing the number of alarms and alerts caregivers receive, providing more valuable patient information in every notification, and streamlining communication across the entire care team.
To see what the best secure communications platform can do for your organization, your caregivers and your patients, schedule a demo to see it in action at HIMSS17 in Orlando.
Adam McMullin is Chairman and CEO of Voalte.