One of the benefits of smartphones is that we no longer need to memorize phone numbers. Those of us who recall leafing through the phone book or dialing the operator for assistance can really appreciate the convenience of having a list of contacts handy at all times. Now that same convenience is also available to doctors, nurses, hospital administrators, and everyone else who contributes to patient care.
While many companies are talking about smartphone apps for physician texting, only Voalte has solved the challenge of connecting nurses using hospital-owned smartphones with doctors using their personal phones. Some smartphone applications let doctors send and receive text messages among a defined group of colleagues, but don’t extend beyond that group. That’s a problem when a doctor needs to contact a nurse who’s not using that particular texting app. Those standalone apps also don’t solve the time-consuming and frustrating issue of how doctors go about finding the people they need.
That’s where the importance of a visual, unified directory comes into play. By combining Voalte One™ for nurses inside the hospital with Voalte Me™ for doctors outside, hospitals create a strong smartphone platform for seamless caregiver communication. One of the most important features is the directory, which includes all Voalte users, no matter where they work or whether they are using a hospital-owned or personal smartphone.
With just a tap, anyone using Voalte One or Voalte Me can search for others by name, title, or department and unit. There’s no need to memorize phone numbers or extensions, or request a transfer through the Unit Secretary. The Presence function indicates who is available or busy, so everyone saves time searching for a team member who can respond right away. And the photo display makes it easy to find the right person quickly.
Even if you use your smartphone all day long like I do, you probably rarely need to look up a phone number. All your friends and family are right there at your fingertips with a simple tap. Doesn’t it make sense for doctors and nurses to be able to connect just as quickly?
Take a look at our latest white paper, “Physician communication: 3 key elements to secure texting” for more on how to create a strong smartphone platform that includes all of your caregivers, no matter where they work.