Every nurse could use a second set of eyes and ears to keep tabs on patients. At Nemours Children’s Health, a high-tech Clinical Logistics Center provides around-the-clock monitoring for up to 400 patients in Orlando, Florida, and Wilmington, Delaware. Using a combination of physiological monitoring, audiovisual communication, alarm escalation and electronic surveillance, paramedics ensure the highest levels of patient safety at both facilities.
Technology integration is at the core of the system’s success. By integrating patient data from the Epic EHR with Rauland Responder nurse call, alarm middleware and Voalte Platform, the Clinical Logistics Center is a premier example of how technology can support high-quality bedside care.
Tune in Wednesday, March 6, 2019, for a HIStalk webinar on Nemours Children’s unique approach to central patient monitoring.
“High-definition cameras provide a fixed view of each patient bed. When paramedics detect signs of difficulty, they can zoom in close enough to see the rise and fall of a child’s chest,” says James Schnatterer, Clinical Applications Manager at Nemours. “The audio connection enables the paramedic to call right to the pillow speaker to converse directly with the patient and family.”
If a patient is in distress, the medic initiates a Code or staff assist alert to the appropriate caregivers’ Zebra TC51-HC mobile computer for immediate assistance on the unit. When it comes to patient care, nothing can replace the personal attention of a nurse at the bedside. But for forward-looking health systems such as Nemours Children’s Health, combining high-tech patient monitoring with high-touch patient care is the best way to ensure the highest levels of patient safety.