Hospitals are embracing smartphones as a solution to minimize problems caused by communication failures, delays, and errors, which contribute to 50%–80% of the most serious and harmful patient events. One survey of nurse managers and IT decision-makers found that, within the next four years, 97% of nurses will use mobile devices at the bedside.
Since the Voalte Platform rollout in 2015, only 11 percent of respiratory therapists per day now miss an order by 30 minutes – nearly 10 times fewer than before, and this metric includes those patients that refuse a treatment.
Candice Friestad led the charge when Avera first made the switch in 2014 from Motorola alphanumeric pagers to smartphones and agreed to sign a contract with Voalte, a growing medical technology company out of Sarasota, Florida.
Clinical communication has advanced far beyond the secure texting capabilities of those first smartphones. But what exactly do hospitals want from their mobile communication solutions?
Smartphones, tablets, and other mobile devices are as ubiquitous in hospitals as scrubs and hand hygiene dispensers. According to a survey of nurse managers and IT decision-makers, within the next four years, 97% of nurses will use mobile devices at the bedside.
A tangled web of communication devices was hampering Valley Medical Center’s efforts to implement quality measures and process improvements to ensure Centers for Medicare & Medicaid Services reimbursements and avoid penalties.
It did not take long for Valley Medical to realize benefits of a coordinated smartphone program. “Only three months after the Voalte smartphone platform went live, an analysis found that an average of 11 hospital-acquired pressure ulcers dropped to one,” James Jones explains.
Using a secure communications platform from Voalte, the Valley Medical Center team implemented processes that not only reduced the occurrence of pressure ulcers but also improved staff morale.
How more than 1,000 smartphones helped the University of Kansas Health System standardize clinical communications
University of Kansas Health physicians and staff use HIPAA-compliant smartphones to communicate throughout the hospital and offsite locations.
Tips to help hospitals adopt effective alarm management and alert notification practices that will minimize alarm fatigue and improve patient safety.