Publication: Healthcare IT News
Until 2014, Avera Health’s providers and caregivers relied on a complex mix of pagers and legacy phones for communication. It needed a faster and easier way to enable its caregivers to connect with each other and share patient information.
Some providers and other licensed caregivers were carrying two or three devices at a time, which proved burdensome. In addition, alarm fatigue was a concern for those caregivers, so an integrated alarm system with a secure communication device was requested by many throughout the Avera Health system.