Voalte Story leverages enterprise social-based communication to better facilitate care coordination in the in-patient setting
SARASOTA, Fla. (Nov. 12, 2015) — Voalte, the leader in healthcare communication technology, today announced at its inaugural client conference, VUE15, a co-development effort with the Center for Digital Health Innovation (CDHI) at University of California, San Francisco (UCSF). This partnership will develop Voalte Story, a product based on CareWeb, a clinician facing interactive patient wall that caregivers may access to post and link texts or alarms to a specific patient.
“In response to the chaotic nature of clinical communications today, we are developing Voalte Story to provide new levels of collaboration and care coordination in the acute care and ambulatory settings,” said Trey Lauderdale, founder and CEO of Voalte. “In healthcare today, text messages, voice calls, and alarms occur millions of times every day. However, these occur in a one-to-one format; a text conversation between a nurse and a doctor cannot be accessed by other parties. Voalte Story solves that.”
Built upon Voalte Platform, the company’s new communication solution, Voalte Story utilizes “enterprise social-based communication” (ESBC) to drive interaction in a format similar to social networks. By using common social media symbols like @ and #, caregivers can easily reference a patient, care-team member, or other staff when communicating about a specific alarm or text message.
“In an active hospital setting, fast and accurate communications can truly be the difference between life or death, and yet our communications systems remain slow and fragmented,” said Michael Blum, MD, CDHI Director and Chief Medical Information Officer, UCSF Medical Center. “Our goal is to tap into the huge advances in consumer communications to create an efficient and secure shorthand system for sharing information within health care teams and between caregivers.”
- Permit multiple caregivers to access communication occurring around a specific patient, topic, or notification in a user-friendly format;
- Streamline communication between the patient care team and improve caregiver communication and efficiency;
- Allow caregivers to see the history of sent and received messages related to the patient.
“We are excited to align our efforts with those of UCSF’s mission to lead the transformation of healthcare delivery,” said Trey Lauderdale. “We firmly believe this form of communication will be pervasive in healthcare in the next five years.”
About the UCSF Center for Digital Health Innovation
CDHI advances health worldwide by driving digital health technology innovation. CDHI accomplishes this by supporting innovators in the UCSF community and beyond develop, test, evaluate and realize big ideas that aim to significantly improve patient health. Driven by passion, grounded by science, and backed by one of the country’s top medical centers, CDHI is accelerating technology innovation and enabling a new health paradigm.
UC San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It includes top-ranked graduate schools of dentistry, medicine, nursing and pharmacy, a graduate division with nationally renowned programs in basic, biomedical, translational and population sciences, as well as a preeminent biomedical research enterprise and two top-ranked hospitals, UCSF Medical Center and UCSF Benioff Children’s Hospital San Francisco. Please visit www.ucsf.edu/news.
Voalte develops smartphone solutions that simplify caregiver communication. As the only company to offer a comprehensive Mobile Communication Strategy, Voalte enables care teams inside and outside the hospital to access and exchange information securely. Voalte customers benefit from a solid smartphone infrastructure that supports their existing systems and expands to accommodate future technologies.
Founded in 2008, Voalte is a privately held company based in Sarasota, Florida. Over 75,000 caregivers use Voalte products every day. For more information, visit voalte.com or follow @Voalte on Twitter.