Hospitals nationwide grapple with a shrinking pool of qualified clinicians, reduced budgets and escalating patient care needs. Many hospitals are implementing technology to expand the capabilities of clinical staff to meet these demands. Smartphones emerge as the technology of choice. To create an effective solution from the beginning, clinical, IT and support department staff must collaborate to create a system that meshes well with the entire care continuum. The results will empower hospital staff to meet patient care needs through a less chaotic, efficient process.