Connected with Trey Lauderdale

'Tis the Season for RFP's

October is one of my favorite months of the year. The weather is finally cooling down in Florida, college football is in full effect (Go Gators), and we are at the start of the 4th quarter mad-dash towards the end of the year.

The end of the year is one of the busiest times at Voalte, and it appears this year will be no exception to the rule. As hospitals are working to decipher what their wireless communication strategy will be in the next 1/3/5 years, we have seen a growing number of Requests for Proposals (RFP's) come in over the past few weeks.

While hospitals seem to have a solid understanding of how to write an RFP for a legacy VoIP or Voice Badge solution, it seems that hospitals and consulting groups are struggling in gathering the right questions for creating a thorough RFP that is geared towards smartphone devices at the point of care.

Here are three areas that are absolutely fundamental when writing a smartphone focused RFP:

1. What is your process for provisioning and maintaining smartphones and their applications? (Managing and provisioning is more difficult than would be expected!)

2. Who will provide clinical workflow design, training, and go-live support for the smartphones? (Remember - it's all about workflow, not technology!)

3. How will the smartphones be charged? What ancillary cases or battery packs are provided? (Charging 20 – 25 smartphones per clinical unit is no easy task!)

Have questions about your wireless communication RFP? Feel free to give the Voalte team a call or email. We will be more than happy to work with your organization in creating a smartphone focused, point of care communication RFP.

- All the best, Trey Lauderdale, Founder and VP of Innovation

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