CMIO at University of Kentucky HealthCare integrates Voalte smartphones with physician scheduling to save time on care team communication.
By making physician schedules accessible via Voalte Platform, University of Kentucky HealthCare helped care teams reach providers more quickly. Instead of logging in to a website to view schedules and then paging a provider, nurses could see the schedule on their smartphone and with one tap send a secure text message to the appropriate provider. Pre-integration, the average time to reach a provider was 8 minutes, 13 seconds. Post-integration, that time decreased to 1 minute, 1 second, for an average savings of 7 minutes, 12 seconds per outreach.
“Our time studies showed that this integration made a difference. Among the staff who thought the integration saved them time, the average response was that it saved them 40 minutes per day.”
Carol Steltenkamp, MD, MBA, Chief Medical Information Officer