Even if you didn’t attend HIMSS18, by now you’ve heard the key buzzwords of this year’s event, from interoperability and information blocking to cybersecurity and Internet of Things. Most striking to me in Las Vegas was how clinical communication and collaboration is now front and center for many hospitals as they seek out technologies that help improve operational efficiency.
While many hospitals have started using smartphones for simple text messaging, Voalte customers are benefitting from the full features and functions of a comprehensive communication platform. Candice Friestad, DNP, MSN, MBA, RN, of Avera Health, presented a session at HIMSS on “Integrating with the EHR for patient-centric communication.” Avera, a multi-hospital health system, integrates Voalte Platform with nurse call, patient monitoring, the electronic health record and ADT data to ensure patients receive the highest-quality care.
Candice explained how lab results such as heparin level or lactic acid are sent directly from the electronic medical record to the Voalte smartphone of the bedside nurse, Respiratory Therapist, and Pharmacist caring for a particular patient. She also detailed how Avera sends discharge orders immediately from the EHR to the full care team (such as the RN, Respiratory Therapist, Social Worker, Case Manager and Pharmacist). To date, Avera has saved an average of 22 minutes on time to discharge, with initiatives in place to further reduce length of stay.
HIMSS18 attendees also heard from James Jones, BSN, MSN, NEA-BC, VP of Patient Care Services and Nursing Operations at University of Washington’s Valley Medical Center, on how “Smartphones for caregivers = better patient care.” Hundreds of health IT professionals attended James’s session to hear how Valley Medical Center has integrated Voalte Platform with an EHR mobile app, alarm middleware, nurse call, patient monitoring and the PBX switchboard to not only improve the patient experience but also create better quality outcomes and reduce operational costs.
James presented compelling improvements in hospital-acquired pressure ulcers and medication administration safety resulting from improved workflows using Voalte smartphones. Check out his video interview with Healthcare Scene: